Returns & Exchanges
At Half-Moon Outfitters, we want you to be fully satisfied with your outdoor gear and apparel. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all manufacturer tags and labels remain intact to qualify for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided by the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing